Notes (For Sawmills)

  • Using this “ALMOK” service means entering into a business agreement with the operator, HANO SYOTEN Co.,Ltd. Both parties shall conduct business with sincerity.
  • “ALMOK” is a sales-support platform and only provides “provisional quotations.” Even if an item moves into “Under Review,” negotiations may still fail depending on price or delivery conditions.
  • (Regarding Product Registration)
  • Do not enter false information when registering products. If malicious falsification is found, your transactions may be suspended.
  • If you are unsure about the quality description, please add notes in Japanese in the remarks field.
  • It is recommended to upload photos that are slightly worse than standard quality to reduce complaints. Providing more photos also improves buyer understanding.
  • There is no data limit. Since it is unknown what may sell, we recommend registering as many lumber products as possible.
  • The current standard shipment port is Hakata Port. For FOB pricing, the price is based on arrival at Hakata Port. Depending on the buyer, other ports may be requested; in such cases, we will discuss accordingly.
  • If a complaint occurs and the quality description is found to be false, the sawmill bears 100% responsibility. For other types of complaints, HANO SYOTEN Co.,Ltd. will handle the matter.
  • If exports must be suspended due to disasters or unexpected accidents, both parties shall resolve the matter through discussion.